TechRepublic's Resource Library offers the web's largest collection of free vendor-supplied webcasts, webinars and audiocasts from leading IT vendors. Explore an array of technology and business topics, such as cloud computing, Big Data, enterprise software, security and collaboration.
With the right tools you can gain a 360-degree view of the customer. AI embedded in marketing technology platforms are providing an amazing opportunity for us now to delve much deeper and construct a richer understanding of our customers. Join Chad Pearce, Chief Marketing Officer for Microsoft Asia Pacific and Matthew Choo, Director of Consumer ...
Companies are trying to meet increasing customer demands to engage them on their own terms – from anywhere, through any device. Gartner reported that 75% of organizations surveyed increased investments in customer experience enabling technologies in 2018. Join Caroline Foo, Director, Customer & Partner Experience for Microsoft Asia Pacific, and Paul Mulvenna, Head of Asia ...
The advent of AI to process the explosion of data we now see has given marketers the unique opportunity to be agile and build truly engaging experiences for their customers. But AI and data driven marketing does not need to be supported by a dedicated in-house data scientist, it is something that you can leverage ...
Companies are trying to meet increasing customer demands to engage them on their own terms – from anywhere, through any device. But great customer experience isn’t just about having multiple channels for them to engage with. Join Caroline Foo, Director, Customer & Partner Experience in Microsoft Asia Pacific, and Paul Mulvenna, Head of Asia Pacific ...
More and more AI capabilities are being delivered in solutions like Dynamics 365, Excel and PowerPoint. The advent of AI to process the explosion of data we now see has given marketers the unique opportunity to understand customer data better than before and ensure they are delivering the most appropriate customer experience. Join Chad Pearce, ...
Does your organization have a travel and expense policy? If so, how effective is it? How accessible and visible is your policy to your employees? A current, definitive and simple policy is crucial to any business no matter what the size. A clear policy guides employee spending and reduces traveler friction while maximizing organizational cash ...
Malware in financial services has grown 24x. SLED is facing 70X more malicious cryptomining. Professional services has 20x more ransomware. Threats are not slowing down. If you’re swimming in silos and relying on tools that don’t integrate or share intelligence it’s only going to be harder to respond. You need to be able to see ...
As organizations race toward digital transformation, they’re still using a patchwork of legacy ECM systems and basic file-sharing tools. These systems can’t keep up with the way business works today — and they can’t deliver the security, governance and compliance you need. That’s why the enterprise content management market is undergoing a major shift. Tune ...
With VMware going into hybrid and multi-cloud spaces, control over environments is more important than ever. Join us for a discussion on how to simply see, report and cross reference disparate deployments in any environment. Speakers: Charles Hickman and Ernie Bergan, Veritas. Moderator: Alex Restrepo, Veritas Subscribe to the Cloud Insider Newsletter This is your ...
Watch a Q&A Session with Brian Hay, Former Detective Superintendent from the Queensland Police Service and now Executive Director of Cultural Cyber Security. Bringing almost 40 years of expertise in the security space, Hay is a renowned evangelist and thought leader. Some of the topics covered are: The current security threats and risks facing organisations ...