White Papers

TechRepublic's Resource Library is the web's largest directory of free vendor-supplied technical content. Take advantage of the library's white papers on an array of topics, from Big Data to cloud computing, mobility to security.

  • Stay ahead by looking ahead

    Research · Aug 2021 · Provided By IBM

    Address disruptions and changing demands before they hit your bottom line. Transform slow, manual, spreadsheet-based planning processes into continuous, predictive planning. Plan quickly, create daily forecasts, evaluate multiple scenarios, forecast potential risk and compliance impacts and create data-driven plans that can pivot quickly to not only survive but thrive during...

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  • What hidden value lies within your enterprise data?

    White Papers · Aug 2021 · Provided By IBM

    Use IBM Watson® Discovery AI to help eliminate data silos, find insights buried inside enterprise data and reduce time spent searching for information—without the need for coding experience. Get started with AI-powered search today.

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  • What value hides within your data?

    White Papers · Aug 2021 · Provided By IBM

    With Watson Discovery, companies can help can optimize ROI and spend less time gathering information by knowledge workers, as well as improve worker and customer satisfaction. Read the Forrester Total Economic Impact™ study to learn more about the potential value of AI-powered search.

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  • Make business decisions faster

    White Papers · Aug 2021 · Provided By IBM

    Help save knowledge workers time and reveal opportunities for greater ROI with an AI-powered search and text analytics platform. IBM Watson® Discovery helps reveal hidden value in unstructured data to find answers, monitor trends and expose patterns.

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  • Help solve customer problems the first time.

    White Papers · Aug 2021 · Provided By IBM

    Keep your customer support agents working on what’s important, with conversational AI that understands your customers. IBM Watson Assistant is an AI-powered virtual agent, designed to provide customers with fast, consistent and accurate answers across different messaging platforms, applications, devices and channels.

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  • Help solve customer problems the first time

    White Papers · Aug 2021 · Provided By IBM

    AI is the future of customer service. 59% of customers surveyed in a study commissioned by IBM say they have higher expectations for customer support than they had a year ago. Is your business ready? Find out how future-ready your customer service approach is. Learn how you can use AI...

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  • Optimize your ROI with IBM Watson Assistant

    White Papers · Aug 2021 · Provided By IBM

    Learn how Watson Assistant improves customer experiences, empowers live agents and lowers costs. Read the Forrester Total Economic Impact™ Study, commissioned by IBM. Forrester found Watson Assistant solutions enabled 24/7 automated coverage and improved experiences for agents and customers.

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  • Fourth Edition - State of Service

    White Papers · Aug 2021 · Provided By ZDNet

    In this fourth edition report, Salesforce Research surveyed global customer service professionals to determine: How customer service standards continue to change in the midst of crisis. Which strategies, tactics, and technologies service organisations are turning to in the new normal. How service organisations are navigating abrupt changes in their...

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  • Small Business Growth Report

    White Papers · Aug 2021 · Provided By ZDNet

    The path to growth can be quite problematic. But there are three things you can think about to make the trek easier: your plan, your preparation, and the tools and solutions you'll need to bring your vision to life. In this kit you will discover guidance in all three...

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  • DDoS Defense in a Hybrid Cloud World (Portuguese)

    Ebooks · Aug 2021 · Provided By Akamai

    DDoS, one of the oldest types of cyberthreats, continues to pose major security risks for virtually every type of enterprise — small and large alike. And while some organizations might believe they’re a low-risk target, the growing reliance on internet connectivity to power business-critical applications leaves everyone exposed to downtime...

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