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DEMO: The Sixth Sense of CX with NICE ENLIGHTEN
Watch this 5 minute demo and get a more in-depth understanding of what NICE ENLIGHTEN can do to revolutionize your contact center into a customer experience center. From real-time insights and prompts to help agents create extraordinary experiences for customers, to hyper-personalized call routing, to real-time fraudster detection, NICE...
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The ROI of Real-Time Agent Guidance: How AI Helps Align Agent Performance with Customer Experience
Aberdeen’s research has shown that savvy businesses are proactively preparing for future contact center activities by utilizing AI capabilities. But more specifically, AI behavioral analytics – sometimes referred to as conversational analytics – helps these businesses to automatically find and surface contextual insights in real-time to empower agents to self-improve...
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Beyond the Bounds of Human Capability: How Automation is Powering Agility in Document Management
The pace of technology-driven change is presenting leaders with more complex challenges than ever before. Globalization shifts and ongoing disruption are impacting enterprise operations in multiple ways, including the capability to process mission-critical communications. Organizations that apply smart technologies to their business processes quickly discover the positive impact they can...
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ESG Report: Why Automation and AI are Critical for IT Ops
Digital transformation efforts and distributed clouds are driving a significant amount of complexity for IT operations teams. As a result, these increasing levels of complexity will exceed human capacity to effectively manage them. Given that the top goal of digital transformation is to become more operationally efficient, organizations have to...
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Galvanizing Manufacturing with Artificial Intelligence and Deep Learning
As a market leader in CAE solutions, Hewlett Packard Enterprise is delivering a purpose-built solutions portfolio jointly with NVIDIA® and several independent software vendors (ISVs) in the manufacturing industry to help manufacturers improve their AI/DL implementation journey. This portfolio is anchored on HPE Apollo 6500 Gen10 system with NVIDIA GPUs.
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Enable and secure your mobile workforce with the power of AI. This Unified Endpoint Management (UEM) solution transforms the way that organizations support users, apps, content and data across every type of device. Its open, cloud-based platform integrates with security and productivity tools, allowing modern business leaders to derive immediate...
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IDC: Spotlight: Unleashing the Power of AI Initiatives with the Right Infrastructure
Today, as AI becomes mainstream, many organizations find themselves in the initial proof-of-concept (POC) stage; only a few are in full production. IDC's 2019 Artificial Intelligence Global Adoption Trends and Strategies Survey found that 18% of organizations had AI models in production, 16% were in the POC stage, and 15%...
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IDC: Spotlight: Unleashing the Power of AI Initiatives with the Right Infrastructure
Today, as AI becomes mainstream, many organizations find themselves in the initial proof-of-concept (POC) stage; only a few are in full production. IDC's 2019 Artificial Intelligence Global Adoption Trends and Strategies Survey found that 18% of organizations had AI models in production, 16% were in the POC stage, and 15%...
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EMA Radar for AIOps: Q3 2020 A Guide for Investing in Innovation
Change impact and capacity optimization. OpsBridge Ultimate can track application release changes across the full range of application types, along with changes across the infrastructure and security-related changes. Data Center Automation accelerates requirements for patching, provisioning, compliance, and vulnerability scans associated with data center changes and migrations. Cloud Optimizer,...
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Deliver smart, responsive IT services in an always changing world
Harness the power of built-in Artificial Intelligence to accelerate the pace of work. Empower your IT staff to focus on strategic high priority activities by letting AI automate repetitive tasks with precision. Read the whitepaper to find out how.
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