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This white paper explores developing trends in the email threat landscape, and outlines how self-learning AI can be leveraged to detect and respond to the full range of attacks targeting the inbox. Subscribe to the Innovation Insider Newsletter Catch up on the latest tech innovations that are changing the world, including IoT, 5G, the latest ...
Google Cloud research identified the top AI/ML use cases for investment by Food, Drug, Mass Merchant (FDM) retailers. Together, these potential application areas have the potential to drive between ~$280-650B in value. In an industry where profit margins are in the single digits, AI is poised to significantly unlock value. Read about the ten use ...
Google Cloud research identified the top AI/ML use cases for investment by Food, Drug, Mass Merchant (FDM) retailers. Together, these potential application areas have the potential to drive between ~$280-650B in value. In an industry where profit margins are in the single digits, AI is poised to significantly unlock value. Read about the ten use ...
Engineering ALM: technology and market landscapes As digital transformation drives more software into advanced engineered products the need for ALM has grown in the engineering industries. Other highly regulated industries such as finance and life sciences also need ALM to govern their software development in order to manage risk. As a consequence, the use of ...
Customers demand better support than before. But in times of emergency or uncertainty, traditional customer support is unsustainable. Call centers can’t keep up with outsize demand. Customers are kept waiting. Agents get burned out. AI for customer service reduces wait times and frustration. Virtual agents can update addresses, fulfill requests, and build on past customer ...
Customers demand better support than before. But in times of emergency or uncertainty, traditional customer support is unsustainable. Call centers can’t keep up with outsize demand. Customers are kept waiting. Agents get burned out. AI for customer service reduces wait times and frustration. Virtual agents can update addresses, fulfill requests, and build on past customer ...
Customers demand better support than before. But in times of emergency or uncertainty, traditional customer support is unsustainable. Call centers can’t keep up with outsize demand. Customers are kept waiting. Agents get burned out. AI for customer service reduces wait times and frustration. Virtual agents can update addresses, fulfill requests, and build on past customer ...
Find the conversation with Constellation Research Founder and disrupting digital business author: Ray Wang discusses why data is crucial for enterprises to move forward. Download the report to learn: Why organizations must start their data-driven transformations now What it will take to manage and leverage the deluge of data in the future How to best ...
To move toward a more autonomous and self-healing network, CommScope has introduced an AI-enabled network management-as-a-service platform, with cloud-managed networking and service assurance that is based on artificial intelligence and machine learning, to help enterprise IT manage a converged wired and wireless network easily and effectively. Learn how RUCKUS can benefit your organisation today. Subscribe ...
Digital business disruption, application and infrastructure changes, and the global pandemic are causing I&O leaders to reevaluate IT monitoring strategies. This roadmap identifies aspects of IT monitoring that must evolve and migration steps I&O leaders must take to stay relevant through 2025. Key Findings: Analysis of high-volume telemetry data without context and unshared by different ...
Every IT Ops leader is asking: “Our team is drowning in alerts, events and incidents and we know AIOps could help, but how do we get started?” To make AIOps understandable and help guide decision-making, Principle Analyst Charles Araujo presents five questions you must answer: What’s your “why?” Where’s the data? How will you transform ...
The cost of downtime is higher than ever, amplifying pressure on IT Ops, NOCs, and DevOps to minimize outages. Meanwhile, it keeps getting harder to maintain system reliability. Augmenting IT Operations with artificial intelligence (AIOPs) can help relieve this pressure and enhance reliability by helping IT teams keep ahead of shifting, multilayered challenges. This CIO ...
Autonomous operations based on AI lets IT operations teams quickly identify the root cause of incidents in today’s hybrid computing environments. Learn how to evaluate AIOps solutions and pick the one that best meets the needs of your organization. This buyer’s guide will help you understand the technology and how it’s applied prevent outages and ...
The AI revolution is surging forward, igniting opportunities for businesses to reimagine how they solve customer challenges. It’s a future where every customer interaction, every product, and every service offering will be touched and improved by AI. In this paper, you’ll take a brief tour of the entire deep learning pipeline, with an emphasis on ...
As automation use cases expand or become more complex, RPA solutions are adding more automation capabilities to be effective. Based on our work with hundreds of clients, we’re seeing three trends emerge in how clients want to use, and are starting to use, RPA to give back hours to the business, save costs, and make ...