• The Importance of Remote Support in a Shift-Left World

    White Papers · Apr 2019 · Provided By LogMeIn Rescue

    More and more organizations are using a Shift-Left approach to support, bringing more complex work down to Level 1 and moving more repetitive work to self-service. This approach makes sense from multiple perspectives, including: More and more organizations are using a Shift-Left approach to support, bringing more complex work down...

    Download Now
  • Prioritize Support Services to Rise Above Competition

    White Papers · Apr 2019 · Provided By LogMeIn Rescue

    Fast and effective support is an important differentiator for companies to achieve greater customer satisfaction and business success. But the need to support users on their mobile devices, in any location and in any language, adds complexities to the support function. Download this executive summary from Rescue and IDC to...

    Download Now
  • The New Science of Sales Performance - HBR

    White Papers · Apr 2019 · Provided By Anaplan

    In an era of winner-take-all markets and “grow or be irrelevant,” sales leadership is constantly faced with an margins while remaining nimble to react to changing market conditions and new competition? Organizations that fail to quickly plan, secure cross-functional alignment and deploy resources face dire market consequences. In this report,...

    Download Now
  • Reinventing Retail: 2017 Retail Vision Study

    White Papers · Sep 2018 · Provided By Zebra Technologies

    In the age of evolving shopper expectations and technology advancements, the global retail industry is in the midst of a profound shift in retail operations. To gain a deeper understanding of retailers’ focus, concerns and investment plans, Zebra conducted a global research study across a wide spectrum of retail segments,...

    Download Now
  • The New Retail Mandate: 2018 Shopper Study

    White Papers · Sep 2018 · Provided By Zebra Technologies

    Retailers worldwide are getting better at keeping step with the demands of today’s always-on, savvy consumers whose expectations are increasing in today’s digital economy, but more innovation is required. According to Zebra Technologies’ 2018 Shopper Study, one-third of shoppers are still not satisfied with the in-store shopping experience.

    Download Now
  • 2017 Retail Vision Study

    White Papers · Sep 2018 · Provided By Zebra Technologies

    In the age of evolving shopper expectations and technology advancements, the global retail industry is in the midst of a profound shift in retail operations. To gain a deeper understanding of retailers’ focus, concerns and investment plans, Zebra conducted a global research study across a wide spectrum of retail segments,...

    Read More
  • 2018 Shopper Study

    White Papers · Sep 2018 · Provided By Zebra Technologies

    Retailers worldwide are getting better at keeping step with the demands of today’s always-on, savvy consumers whose expectations are increasing in today’s digital economy, but more innovation is required. According to Zebra Technologies’ 2018 Shopper Study, one-third of shoppers are still not satisfied with the in-store shopping experience.

    Get Started
  • Data Secrets Revealed – a collection of customer stories

    White Papers · Aug 2018 · Provided By Splunk

    We are amid a data explosion that has created unique challenges and opportunities for organizations across industries. Mountains of machine data from disparate systems can make it difficult, costly and time intensive to manage and secure IT assets. But with the right solutions, organizations can reduce costs, optimize operations, ensure...

    Download Now
  • 2018 Gartner Magic Quadrant for Cloud Core Financial Management Suites

    White Papers · Aug 2018 · Provided By Workday

    Looking for a trusted partner in financial management who has what it takes to lead your organization today and into the future? Get an analysis of the market, key recommendations for evaluating vendors, and more. Download your complimentary copy of Gartner Magic Quadrant for Cloud Core Financial Management Suites.

    Download Now
  • CIOs Lead the Digital Transformation Drive Digital Transformation

    White Papers · Aug 2018 · Provided By Workday

    Digital transformation is your organization’s chance to disrupt competition, break into new markets, and stay relevant for the long-term. Read this report to learn how CIOs can successfully drive digital strategy.

    Find Out More