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The Right Data at the Right Time
From “Making the Real-Time Enterprise a Reality,” a report by Harvard Business Review Analytic Services.
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The Truth About Customer Experience
Business leaders and support technicians across industries are tasked with enhancing the customer experience at every touchpoint. But this is easier said than done. This article from Harvard Business Review emphasizes the importance of quality interactions pre- and post-sale, and sheds light on the big picture: the customer’s end-to-end journey....
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Video: Stan Swete, Workday CTO, on Multi-tenancy
In this video, Workday CTO Stan Swete, discusses the numerous benefits of multi-tenancy, one of the 10 critical requirements for cloud applications.
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Whitepaper: The Forrester Wave™: Human Resource Management Systems, Q1 2012
Forrester's 69-criteria evaluation of human resource management systems (HRMS) can help you choose the right solution to meet your business needs. Read this 15-page report for a market landscape overview, vendor strengths, and comparisons, and to learn why Workday was named a leader among select companies.
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Why is it so difficult for HR to demonstrate how it affects business growth and profitability? Find out in this whitepaper, written by Leighanne Levensaler, Workday vice president of Human Capital Management (HCM) strategy. Levensaler discusses the problems with current HR systems and the ways they are holding you back.
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Whitepaper: Workday: A Whole New Approach to the HRMS Marketplace
Josh Bersin, principal analyst at Bersin and Associates, talked with three of Workday’s customers and is now convinced that there are transformational benefits to adopting its unique and powerful approach to human resource management systems (HRMS). This whitepaper summarizes the discussion and highlights the benefits of Workday for other organizations....
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The human resources function is undergoing a fundamental transformation. The old ways of doing business won't work in the new modern global economy. Read the whitepaper to explore the five business trends driving the rapid adoption of SaaS business solutions and discover why businesses like yours are moving to SaaS.
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Video: Unified HR and Finance (Epipheo)
Your people and your money spend a lot of time together. Your people drive financial performance, and financial goals drive people performance. So why would you run separate systems for HR and Finance? Watch the video to learn how Workday unifies your HR and financials applications into one seamless system.
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Product Preview: Workforce Alignment
Alignment is more than just cascading goals—people, and the work they are doing, must be aligned with individual and organizational initiatives. In this product preview, you will learn how Workday helps businesses understand this alignment and identify which workers are contributing most to their organization's strategic goals and success.
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Aberdeen Group Report: Improving Engagement with Multi-Channel Service
In Aberdeen's Trends in Customer Service 2012: Multi-Channel Edition (November 2012), only 39% of organizations reported that they had been able to drive improvements in customer satisfaction over the previous 12 months. An even lower percentage indicated success in enabling higher rates of loyalty and retention. This is not a...
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