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It’s not an easy time to be tasked with protecting corporate information. First, your organization is probably generating enormous amounts of new data. At the same time, user demands and service level expectations are rising. IT environments are becoming more complex: they commonly comprise multiple sites around the world – each running its own blend ...
Social business is about sharing expertise, experiences and ideas. Innovative Enterprise 2.0 technologies are helping make this sharing possible and pointing the way to identifying and using talent and expertise that may be hidden within the organization. Based on survey results from more than 450 members of the AIIM community, Social Business Systems—success factors for ...
Perfecting global sales performance explores how sales managers use data – or respond to the lack of it – in developing sales territories and incentive compensation plans. As the basis for the research for this paper, the Economist Intelligence Unit conducted a global survey of 229 executives to determine the key players responsible for sales ...
Six sigma is considered to be one of the best quality improvement methodology applied successfully to organizational areas like manufacturing, production, accounting and finance, sales and marketing, information systems, human resource management etc. In this era of economic slowdown organizations expect high Return On Investment (ROI) form every business function. Productivity of sales and marketing ...
Electronic Commerce (E-Commerce) is becoming more competitive, particularly with increasing diversity of online consumers. However, the personalization of user interface can establish one-to-one customer relationships in e-commerce, by two contrasting approaches: adaptable and adaptive. This paper aims to evaluate three interaction approaches in e-commerce: adaptable, semi-adaptive and fully adaptive. It aimed at measuring attitudes toward ...
Social media is transforming customer care and should be considered a strategic vehicle for delivering excellent customer experiences. A majority of social conversations are noise, however, there are topics that are relevant to different parts of the organization. When the topic is customer-service-related, most organizations are ill-equipped to deliver the level of support needed resulting ...
Growing operational complexity has led to proliferating inefficiencies in digital advertising, affecting the ability of agencies and advertisers in spending more time on value-creating activities. To gain an understanding of the potential for improving the efficiency of digital advertising, The Boston Consulting Group undertook a study using lean methodology to map and measure the end-to-end ...
The combination of two powerful technologies – the Semantic Web and Web Mining – will probably bring the internet and even the intranet closer to human reasoning than they ever thought possible. The internet is simply viewed as one huge, distributed database just waiting to be made sense of. Preliminary work in transforming this huge ...
Today’s economic challenges, along with rising operational and capital cost pressures, are forcing IT teams to examine new options. The pressure to reduce costs and improve scalability means staff must evaluate expensive proprietary or legacy operating system or database environments when replacing old hardware. In addition, many data services (e.g., datamarts and analytic applications) depend ...
Business executives are challenging their IT staffs to convert data centres from cost centres into producers of business value. Data centres can make a significant impact to the bottom line by enabling the business to respond more quickly to market demands. This paper demonstrates, through a series of examples, how data centre infrastructure management (DCIM) ...
How will you meet the needs of a mobile workforce? In this Forrester study, discover approaches to BYOD and desktop virtualization. Learn why Cisco Unified Workspace may be the solution for your mobility, virtualization, and security challenges. Read study. Subscribe to the Developer Insider Newsletter From the hottest programming languages to commentary on the Linux ...
Mobile Commerce (M-Commerce) is a buzz today in India. With half a billion mobile subscribers, emerging competition, innovative ways to attracts customer’s way of doing business has undergone sea change by the use of mobile. Mobile commerce or M-commerce is conducting business using mobile device, it is an extension of electronic commerce. It is used ...
E-commerce security is a part of the information security framework and is specifically applied to the components that affect e-commerce that include computer security, data security and other wider realms of the Information security framework. E-commerce security has its own particular nuances and is one of the highest visible security components that affect the end ...
Clustered Data ONTAP Has a Clear ROI for Cloud Solutions. NetApp cloud infrastructure solutions using clustered Data ONTAP provide a “risk-adjusted ROI of 90% along with a 16-month payback period,” according to this Forrester report. Subscribe to the Developer Insider Newsletter From the hottest programming languages to commentary on the Linux OS, get the developer ...
In Forrester’s 47 criteria evaluation of email content security vendors, it identified the nine most significant vendors in the category and researched, analyzed, and scored them: Barracuda Networks, Cisco, McAfee, Proofpoint, Sophos, Symantec, Trend Micro, Trustwave, and Websense. This report details Forrester’s findings about how well each vendor fulfills the criteria and where they stand ...