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Why Fast - Growing Companies Leave Quickbooks And Adopt Cloud Financials To Accelerate Growth
'For many businesses, QuickBooks is a good accounting system when starting out. But is it the right choice to fuel the next stage of your organisation’s growth? Download this white paper for a look at why fast-growing organisations have upgraded from QuickBooks to accelerate growth. Discover the telltale signs that...
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IDC MarketScape: Worldwide Contact Center Infrastructure and Software Vendor Assessment
Customer service has been, and will continue to be, a central concern for most companies. Designing and delivering a positive customer experience relies heavily on the framework and capabilities of your call center or contact center, specifically the ability to support omnichannel interactions. The...
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eBook: Best Practices for a Seamless Omnichannel Customer Experience
The biggest challenge for contact centers today is to see multi-channel customer interactions the same way customers do – as one conversation. Companies that can deliver a seamless omnichannel customer experience (CX) across multiple channels and touchpoints can develop a significant competitive advantage, reduce...
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Integrated Multivendor Support
This is the data sheet for Integrated Multivendor Support.
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Enterprise Software Delivery in Age of Docker and Other Container
Today’s forward-thinking companies are investigating container technology as a potentially better way to deliver software. Containers let developers bundle all of the necessary components of an application into one package that can easily be shared and distributed, which can greatly simplify deployment to test, user acceptance and production environments.
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Find, View and Interact with your data using Cognos Analytics - (consumption)
This video provides an overview of the new guided user-experience in Cognos Analytics. It makes it easy for business users to find reports and dashboards and interact with them customize how they view the information. Users can also take their analytics with them with a consistent experience across mobile devices...
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Frost & Sullivan Analyst Paper, 'Six Golden Rules for Selecting an SSL Certificate'
The foundation of trusted Internet communications are Secure Socket Link (SSL) certificates, an encryption technology installed on Web servers that permits transmission of sensitive data through an encrypted connection. Using a public-key infrastructure (PKI), SSL certificates authenticate the end-use Website and the endpoint server, making it difficult for those sites...
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Moving From Enterprise Search to Cognitive Exploration
With Watson Explorer, you can keep enterprise search as the foundation and transform search into Cognitive Exploration. Leveraging technological advances such as deep search and exploration, advanced content analytics, and cognitive capabilities, IBM Watson Explorer provides a unified view of the information you need, combining data from multiple internal silos...
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How to put Watson to work for powerful information and insights
Welcome to “How to put IBM Watson to work for powerful information access and insights,” where we’ll show you how Watson and its Watson Explorer application can get down to business and help your organization be more effective, more productive, and make better-informed decisions.
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Explore, Analyze, Interpret Information for Better Business Outcomes
IBM Watson Explorer is a cognitive exploration solution that combines search and content analytics with unique cognitive computing capabilities to help users find and understand the information they need to work more efficiently and make better, more confident decisions.
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