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Zendesk Support helps you improve relationships with your customers and provide them with a seamless experience. Improve customer satisfaction, increase agent productivity, scale your support operation, and better manage your team. Watch the demo and take advantage of your support efforts to benefit your entire company.
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Scale your business with Self-service
The start of a new chapter of your business, whether you're moving upmarket or adding products and features, is a great time to scale your customer service operations in a smart way. We know customers prefer self-service, via a knowledge base, if one is available. A Gartner report estimates...
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In the global market for customer service software, Zendesk is once again recognized as a leader in the 2018 Gartner Magic Quadrant for the CRM Customer Engagement Center. Every year, Gartner conducts a thorough analysis of service providers in the customer service and support application space. We believe the Gartner...
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Claims tracking made easy: Insurance portal built fast w/ low-code platform
Concerned that brokers would move their business elsewhere, AXA, the #1 global insurance company, needed to build an innovative broker portal, fast. Using OutSystems low-code platform, AXA was able to build 'eServe' - a portal that provides immediate, 24/7 online access to customer claims data from any device - in...
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How EMC Built & Scaled TheHub to Serve 12,000 Engineers
EMC needed to build a portal to help facilitate an open contribution model for its hundreds of engineering labs around the world. So, the enterprise software vendor turned to OutSystems for help. Using a low-code platform to build its portal might seem counterintuitive for one of the world’s foremost software...
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NHS PHP Builds Mobile App & Online Patient Booking System in Less Than 7 Weeks
The NHS Practitioner Health Programme (PHP) needed an automated online patient booking system to deliver a fast, easy and confidential care service to doctors and trainees across England. In less than just 7 weeks, using OutSystems low-code development platform, they developed a new mobile app and a fully automated General...
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Claims tracking made easy: Insurance portal built fast with low-code platform
Concerned that brokers would move their business elsewhere, AXA, the #1 global insurance company, needed to build an innovative broker portal, fast. Using OutSystems low-code platform, AXA was able to build 'eServe' - a portal that provides immediate, 24/7 online access to customer claims data from any device - in...
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How EMC Built and Scaled TheHub to Serve 12,000 Engineers
EMC needed to build a portal to help facilitate an open contribution model for its hundreds of engineering labs around the world. So, the enterprise software vendor turned to OutSystems for help. Using a low-code platform to build its portal might seem counterintuitive for one of the world’s foremost software...
Download Now -
NHS PHP Builds Mobile App and Online Patient Booking System in Less Than 7 Weeks
The NHS Practitioner Health Programme (PHP) needed an automated online patient booking system to deliver a fast, easy and confidential care service to doctors and trainees across England. In less than just 7 weeks, using OutSystems low-code development platform, they developed a new mobile app and a fully automated General...
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As a value-added reseller in the technology space, the impact of rapid changes in the VAR landscape may have hit home with you. Pricing is becoming increasingly competitive. In an already low-margin environment, numbers continue to shrink, putting enormous pressure on achieving a survivable - let alone impressive - bottom...
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