TechRepublic's Resource Library is the web's largest directory of free vendor-supplied technical content. Take advantage of the library's white papers on an array of topics, from Big Data to cloud computing, mobility to security.
The 2017 Microsoft State of Global Customer Service report found that customer service impacts brand choice and loyalty for 96% of consumers around the globe. The 32-page report offers insights from 5,000 survey participants. Learn how you can stay ahead of the competition and earn customers for life with intelligent customer service. Find trend details ...
In today’s digitally disrupted world, slow is the new down. The average consumer spends over 10 hours a day using digital services, with an expectation of 100% uptime. Any unexpected service disruption can mean thousands—or millions—of dollars in lost revenue for digital businesses. Just a few minutes of downtime can completely destroy the customer experience ...
In today’s digitally disrupted world, slow is the new down. The average consumer spends over 10 hours a day using digital services, with an expectation of 100% uptime. Any unexpected service disruption can mean thousands—or millions—of dollars in lost revenue for digital businesses. Just a few minutes of downtime can completely destroy the customer experience ...
“While growth opportunities abound, it never comes without a certain element of risk and challenges. Business leaders need to maintain an acceptable level of governance and control throughout the growth process. In this report you will learn how cloud technology can be a tremendous facilitator of growth. It provides stability across business processes and allows ...
Our mission is to supply a live stream of continuous and accurate data and insight into what people are thinking and doing all over the world. As a member of the YouGov panel, you will be part of a global community of people who share their opinions in return for points and rewards. Take part ...
The most productive workplaces today are digital with applications, services and information accessible on demand from any device: smartphones, tablets and computers. Your employees expect devices and systems that are as engaging and exciting as what they experience outside of work. The emerging power of cognitive systems will provide even greater opportunities to empower your ...
The most productive workplaces today are digital with applications, services and information accessible on demand from any device: smartphones, tablets and computers. Your employees expect devices and systems that are as engaging and exciting as what they experience outside of work. The emerging power of cognitive systems will provide even greater opportunities to empower your ...
The most productive workplaces today are digital with applications, services and information accessible on demand from any device: smartphones, tablets and computers. Your employees expect devices and systems that are as engaging and exciting as what they experience outside of work. The emerging power of cognitive systems will provide even greater opportunities to empower your ...
The most productive workplaces today are digital with applications, services and information accessible on demand from any device: smartphones, tablets and computers. Your employees expect devices and systems that are as engaging and exciting as what they experience outside of work. The emerging power of cognitive systems will provide even greater opportunities to empower your ...
The most productive workplaces today are digital with applications, services and information accessible on demand from any device: smartphones, tablets and computers. Your employees expect devices and systems that are as engaging and exciting as what they experience outside of work. The emerging power of cognitive systems will provide even greater opportunities to empower your ...
NetApp and its HCI solution, developed on foundation of SolidFire, DataFabric and ONTAP, finally becomes active in the fast growing hyperconvergence market. Executive snapshot: NetApp HCI – the first hyperconvergence Infrastructure solution by NetApp. The storage and data management provider NetApp enters the hyperconvergence market with its enterprise solution NetApp HCI. The product will be ...
How to Automate Tasks, File Transfers, and Data Security. With IT budgets tightening and work demands increasing, how do organizations continue to keep up while minimizing mistakes, ensuring the results meet the user’s needs and staying within budget? The answer is automation and PowerShell. In this eBook, you will learn how to do the following ...
As technology continues to disrupt business models and markets, digital transformation is critical for organizations that want to remain innovative, competitive, secure, and agile. Cloud computing is part of this transformation. From lower costs to higher flexibility and speed, it’s not hard to see why more companies are building or moving applications and computing infrastructure ...
How to Automate Tasks, File Transfers, and Data Security. With IT budgets tightening and work demands increasing, how do organizations continue to keep up while minimizing mistakes, ensuring the results meet the user’s needs and staying within budget? The answer is automation and PowerShell. In this eBook, you will learn how to do the following ...
The reactive nature of information security has led to the creation of multi-layered, inefficient, and ineffective solutions. Security providers have embraced a philosophy of inevitable data breaches which fosters a culture of mediocrity and apathy. Misplaced public trust allows the AV sector to fail while avoiding the downside of standard market forces. Since IT security ...