A good team charter should define the purpose of a team, how work will get done and the expected outcomes. Often, a team charter is described as a “roadmap” for the team and its sponsors. A team charter provides both the north star everyone has agreed to march towards, and a framework for getting there.

Use this checklist, written by William J. Francis for TechRepublic Premium, to ensure your organization’s team charter is a success.

Featured text from the checklist:

MISSION STATEMENT

A team needs a mission statement to connect stakeholder vision to tactical execution. A well-thought-out mission statement answers what, how and for whom. A mission statement should highlight a team’s distinct desired competence.

Example: With a commitment to relentless improvement, we will drive the operational excellence of our customer support team through digital tooling that optimizes workflows and delights our customer support staff.

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