IT Consultant Client Triage Decision Tree

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Provided by: Erik Eckel
Topic: Tech & Work
Format: PDF & WORD
Whether responding to downed email servers, failed VPNs, malware outbreaks, broken printers, dead terminal servers, or other critical issues, technology consultancies frequently resemble an emergency room where all injured parties want immediate attention. This flowchart is a great resource for consultants dealing with clients' crises.
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