IT Consultant Client Triage Decision Tree

Whether responding to downed email servers, failed VPNs, malware outbreaks, broken printers, dead terminal servers, or other critical issues, technology consultancies frequently resemble an emergency room where all injured parties want immediate attention. This flowchart is a great resource for consultants dealing with clients' crises.
Provided by: Erik Eckel Topic: Tech & Work Date Added: Sep 2011 Format: PDF & WORD

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