Sample SLA for outsourced data backups and retrievals

Provided by: TechRepublic
Topic: Data Management
Format: Other Download
Use this sample service level agreement (SLA) if your organization is entering into a contract with a third-party provider to outsource your data backups. This sample document will help you understand what should be included in this type of SLA and the legal and operational protections that you need to have in place.

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