Artificial Intelligence & Intelligent Technologies: 3 Strategies for Driving Customer Service Innovation
Artificial intelligence and intelligent technologies are a key driver of digital transformation and are demonstrating significant ability to improve customer and employee experiences.
These technologies are transforming our everyday lives—virtual assistants that automate texting and communication, facial or retina recognition used for security and maps that can predict arrival times based on current traffic or shortcuts.
Read more about how to transform your customer experience and add business value using the latest intelligent tools and technology.