While the perfect color palette or the most sublime button shading or myriad of other design features play an important role in any product’s success, user interface design is not enough. Customer engagement and retention requires a strategic plan that attempts to measure, quantify, and ultimately create a complete satisfying user experience on both an emotional and functional level — from initial contact to transaction to ongoing relationship.

Developing such a plan is often performed by the user experience designer.

This customizable hiring kit, written by Mark W. Kaelin for TechRepublic Premium, provides a framework you can use to find the best candidate for your organization.

• Featured text from the download:

  DUTIES AND RESPONSIBILITIES [MODIFY THE LIST TO MATCH YOUR REQUIREMENTS]

  The UX designer will:

  • Plan and conduct user research and competitor analysis, and provide feedback on results.

  • Conduct concept and usability testing and gather feedback from users or clients.

  • Identify user experience improvements by creating wireframes, storyboards, sitemaps, and screen flows.

  • Create product prototypes that match goals for satisfying user experiences.

  • Develop personas and usage scenarios to help communicate current user experiences and identify improvement solutions.

  • Analyze user feedback and activity and then iterate the results to enhance the overall user experience.

Enhance your recruitment process with our nine-page document. This is available for download at just $49. Alternatively, enjoy complimentary access with a Premium annual subscription.

TIME SAVED: Crafting this content required 18 hours of dedicated writing, editing, research, and design.