Email/Instant Message/Voicemail Retention Policy

Maintaining electronic communications in business involves walking a fine line. Employees want relevant information to be kept available for future reference so that they can do their jobs, but keeping these items long-term can pose security and resource risks.

The purpose of this customizable policy, written by Scott Matteson for TechRepublic Premium, is to establish requirements for the retention and destruction of company electronic communications.

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    Backup retention
    All data that is backed up for disaster recovery purposes will also follow the same schedule listed above. After the retention period is reached, the data will no longer be available for disaster recovery. 

    Storage alternatives
    If an employee determines that certain content has a business need to be stored longer than the retention period listed above, they may store such data outside the email, instant messaging, and voicemail environment if approved by their manager or supervisor. Attachments from email (including voicemail), transcripts of emails, and instant messages may be saved to a secure location. 

Boost your handling of electronic communications with our six-page document. This is available for download at just $19. Alternatively, enjoy complimentary access with a Premium annual subscription.

TIME SAVED: Crafting this content required 12 hours of dedicated writing, editing, research, and design.

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Provided by:
TechRepublic Premium
Published:
March 5, 2025
Topic:
Data
Format:
WORD
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