Engineering and product development teams are facing immense pressure to innovate and scale under unusual market pressures.

Teams tasked to create and deliver software — whether for their own IT operations, for the packaged applications market, or as the core of their final product, as in the systems space — must grapple not only with the urgency to adapt but also with never-before-seen complexity in their processes and supply chains.

This smart-paper explores how effective quality management creates opportunities to deliver key business value in the face of unprecedented uncertainty.