Cloud

Cloud services -- whether SaaS, IaaS, or PaaS -- are the IT investment of choice in today's "do more with less" market. Get the latest thought leadership and expert guidance here.

  • Stairway to Cloud Networking Nirvana

    Ebooks // Sep 2017 // provided by Riverbed

    Migrating to the Amazon Web Services (AWS) Cloud enables organizations to realize greater business agility and lower operational expenditures. However, Using legacy network management solutions in the cloud can leave you with mundane configurations, slow deployments, and poor agility. That’s why you need a modern solution that matches the ...

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  • Knowledge Management in Customer Service Report

    Ebooks // Sep 2017 // provided by Microsoft

    Our 2016 Knowledge Management in Customer Service survey and accompanying report authored by industry analyst and knowledge management authority Esteban Kolsky confrms the importance of knowledge in organizations and for customer service is growing - but the understanding of and investment in knowledge management still remains a challenge for most. ...

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  • State of the Hybrid Cloud 2017

    Ebooks // Sep 2017 // provided by Microsoft

    Hybrid Cloud has taken on new life in 2017. The term hybrid cloud has taken on many meanings in the past. Despite the vagueness, enterprises are moving forward with hybrid cloud. In this report, you will see that over 80% of the enterprises we surveyed indicated they have a hybrid ...

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  • 10 Myths About Moving to the Cloud

    Ebooks // Sep 2017 // provided by Microsoft

    In this free eBook, we break down myths about cloud computing. Learn what you really need to know when considering Microsoft Office 365, such as how: To reduce headaches and time maintaining hardware. Cloud storage is actually safer than on-premises. Cloud solutions increase employee productivity. To spend less time on ...

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  • eBook: Optimize Customer Engagement with a Cloud Contact Center

    Ebooks // Aug 2017 // provided by Genesys

    The cloud gives you the power to provide better customer experiences. Yet, selecting the right solution provider, one that can ensure business continuity, maximize business agility, and provide maximum data security and regulatory compliance, is key to making a successful switch to the cloud. We will help you ...

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  • eBook: Contact Center Economics and the Cloud

    Ebooks // Aug 2017 // provided by Genesys

    If you are considering the right deployment model for your contact center, economic guidelines can help you choose the solution that is best for your company. Cloud, on-premises or hybrid. Just a few years ago, businesses were still unsure of the viability of ...

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  • Using Cloud Capabilities for Competitive Advantage

    Ebooks // Aug 2017 // provided by SAP

    Cloud computing is an important resource that has gained growing support among small and midsize businesses worldwide. These businesses are attracted to the cost-effective competitive benefits the cloud affords to smaller businesses. By providing access to tools that otherwise would be unavailable to them, cloud computing enables ...

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  • Citrix: The 6 Essential Requirements for Managing ADCs in Hybrid Cloud Environments

    Ebooks // May 2017 // provided by Citrix

    This eBook will detail the 6 essential requirements to look for in a centralized networking solution to empower your IT teams with these capabilities and flawlessly manage ADCs in hybrid cloud environments. Learn the essentials on: End-to-End Visibility of Your Network Real-Time Analytics for Network Performance Automated ...

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  • The 6 Essential Requirements for Managing ADCs in Hybrid Cloud Environments

    Ebooks // May 2017 // provided by Citrix

    This eBook will detail the 6 essential requirements to look for in a centralized networking solution to empower your IT teams with these capabilities and flawlessly manage ADCs in hybrid cloud environments. Learn the essentials on: End-to-End Visibility of Your Network Real-Time Analytics for Network Performance Automated ...

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  • The Zen of a Connected Business eBook

    Ebooks // Aug 2016 // provided by Sage Live

    There comes a time in a company’s growth when applications that used to work well can no longer keep up with complexities of scale. This white paper describes 3 warning signs that indicate your disconnected financial applications are holding you back. Also, learn how migrating to a unified cloud ...

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