Offices aren’t productivity factories anymore—they’re collaboration centers where individuals and groups can develop their best ideas. That means building out an office takes a whole new approach, and it isn’t just about using aesthetics and shiny toys to attract top talent (although that is part of it). Successful offices are functional tools that bring technology ...

Cloud computing has rapidly emerged as an essential technology for achieving economies of scale, reducing spending, globalising work forces, improving accessibility, and streamlining processes. Accordingly, enterprises face numerous choices and challenges regarding cloud computing implementation and adoption. Organisations of all types and sizes need to look to third party experts to guide them through the ...

If you want to get a message across, you speak the local language—or in the case of reaching and engaging employees, you use the communication channels they like and use. Web conferencing and private social networks for companies are better at keeping employees in the know and this eBook by Bob Hanson, president of Quantum ...

Nothing gets done if people aren’t paying attention during an online meeting. Discover 13 ways to improve attention – plus 89 other smart ideas for accelerating your meeting success. This eBook by TheVirtualPresenter.com provides a comprehensive collection of quick tips that will take your online meetings to the next level. Download the eBook to learn: ...

Your customers are embracing mobility like never before. More than ever, they need tools to help users collaborate effectively anytime, anywhere—in a way that doesn’t burden IT. Introducing HP Flex-Bundles for Unified Communication and Collaboration with Microsoft® Lync®, the all-in-one package that helps your customers enable better teamwork, boosting productivity and sparking business growth. This ...

Your customers are embracing mobility like never before. More than ever, they need tools to help users collaborate effectively anytime, anywhere—in a way that doesn’t burden IT. Introducing HP Flex-Bundles for Unified Communication and Collaboration with Microsoft® Lync®, the all-in-one package that helps your customers enable better teamwork, boosting productivity and sparking business growth. This ...

According to Gartner, 50% of ALL network attacks will hide in SSL by 2017. SSL Encrypted traffic is pervasive and can improve security of data but it also bypasses most policy enforcement points. This is creating a significant data security, privacy and compliance risk for businesses. Get up to speed with Blue Coat’s Interactive E-guide ...

Wasn’t encryption supposed to improve network security? All too often SSL is a carrier of new and successful attacks. Discover how to transform the increased risk into an effective strategy for encrypted traffic management. Subscribe to the Cybersecurity Insider Newsletter Strengthen your organization's IT security defenses by keeping abreast of the latest cybersecurity news, solutions, ...

Download this eBook to learn how to make archiving an enterprise advantage. This eBook looks at how traditional methods of archiving have become inadequate when confronted with the need to preserve huge quantities of both structured and unstructured data. It also shows how EMC provides a unified approach to reduce IT complexity and costs while ...

Hybrid clouds are helping enterprises find a balance between their internal IT infrastructure and public cloud services. This guide looks at the business advantages — and potential deal-killers — of hybrid cloud strategies. Subscribe to the Daily Tech Insider Newsletter Stay up to date on the latest in technology with Daily Tech Insider. We bring ...

The vast majority of people are not experiencing great service. Nearly a third of consumers believe that businesses are now paying less attention to providing good customer service. On top of that, just 7% of those polled say that customer service experiences they have with companies typically exceed their expectations. Now think about how you ...

It can be easy for customer service departments to continue doing what they’ve always been doing. Csat scores and overall cost are the same, so why change? This mindset neglects the fact that today’s consumer has options around how they want to contact a company for support. We are firm believers in putting the “customer” ...

Discover how Avaya IP Office 9.0 delivers the business-transforming benefits of enterprise-grade collaboration technology in a cost-effective, customisable and highly scalable package designed for organisations like yours. Subscribe to the Daily Tech Insider Newsletter Stay up to date on the latest in technology with Daily Tech Insider. We bring you news on industry-leading companies, products, ...

This e-book discusses the current UC adoption challenges and the best way to confront them. Read more to discover: The importance of voice in a UC strategy How to get your users excited about UC Boosting overall adoption Staying ahead of obsolescence Subscribe to the Innovation Insider Newsletter Catch up on the latest tech innovations ...

This book will guide you in performing a migration to Office 365. Although the chapters in this book are independent of each other, they are presented in sequential order to guide you through each phase. You’ll also learn the top ten must-dos for a successful migration project, including preparing, transitioning, and managing your new environment. ...