Employees are becoming increasingly self-sufficient in meeting their IT needs. Our writers and editors will show you how to address security concerns and trustworthiness of devices.
What is partner motivation? Where channel engagement addresses what action you want to incentivize, channel motivation focuses on why partners are compelled to act. The more difficult question, however, is “What motivates?” This question is among the most challenging facing channel professionals, and there is no single answer. The key to channel motivation rests in ...
This infographic from Fifth Quadrant and LogMeIn provides an overview of the impact of poor customer experience, and how to avoid the pitfalls of online and mobile channels that require a high number of interactions. Subscribe to the Daily Tech Insider Newsletter Stay up to date on the latest in technology with Daily Tech Insider. ...
Fifth Quadrant carried out an online survey of 2,538 consumers across India, Malaysia, Singapore and The Philippines in November to December 2015. Consumers were asked about a recent interaction they had with a telecommunications, retail (with an online presence) or IT and computer services organisation in the past 3 months. Specifically the surveys reviewed the ...
In late 2015 Fifth Quadrant undertook research, commissioned by LogMeIn, to record consumers’ thoughts on and experiences with B2C (Business to Consumer) organisations in IT services, telecommunications and retail with an online presence. From the data, five key trends stood out. This book takes a look at these trends and what they mean for businesses ...
Consumer-focused file sync and share (CFSS) solutions have become one of the most popular categories of applications used in the workplace over the past few years. Led by Dropbox – as well as various freemium and paid offerings from companies like Microsoft, Google, Apple and at least 80 other vendors – these tools allow users ...
Do you lie awake at night wondering if your company is doing all it can regarding data privacy? You probably should. Almost daily, the news media reports another privacy breach, and it’s hard to escape it as a persistent problem in our information economy. Stories about the privacy foibles of major companies grace the covers ...
A majority of U.S. corporations have transitioned their communication infrastructure to IP networking, primarily for voice (VoIP), but also videoconferencing, instant messaging, etc. The cost savings, productivity enhancements, simplified administration, and other benefits of IP make this migration a sound business strategy, with one possible exception…fax Discover how a cloud fax solution is seamlessly secure ...
Many businesses don’t utilize their Multifunction Printers to their full potential, such as sending a fax directly from the MFP itself or setting up automated confirmation receipts. Many organizations that have MFPs are not utilized to their fullest capabilities. However, by taking a few simple steps to integrate with a cloud-fax service, your business can ...
Why Real User Monitoring Creates the Most Efficient Global Traffic Management Ensuring a speedy and consistent user experience becomes increasingly challenging as traffic grows. Several approaches attempt to tackle this problem, but only one succeeds. In this paper, Cedexis discusses the evolution that is happening in content delivery optimization – from single provider to round-robin ...
In a tangle of acronyms, applications, carriers and features, your complex business voice systems are still about one thing: a simple conversation. It’s where business starts and gets done. When you transition to SIP with the experts at Level 3 Communications, we take ownership of your goals. We go at your pace, starting from where ...
In This Paper Inherent features of SIP Trunking can bolster DR efforts Some providers offer additional features to enhance DR capabilities Level 3® Voice Complete delivers SIP services that focus on DR requirements Subscribe to the Daily Tech Insider Newsletter Stay up to date on the latest in technology with Daily Tech Insider. We bring ...
Download this white paper for a look at why fast-growing organisations have upgraded from QuickBooks to accelerate growth Subscribe to the Cloud Insider Newsletter This is your go-to resource for the latest news and tips on the following topics and more, XaaS, AWS, Microsoft Azure, DevOps, virtualization, the hybrid cloud, and cloud security. Delivered Mondays ...
Download this white paper for a look at why fast-growing organisations have upgraded from QuickBooks to accelerate growth Subscribe to the Cloud Insider Newsletter This is your go-to resource for the latest news and tips on the following topics and more, XaaS, AWS, Microsoft Azure, DevOps, virtualization, the hybrid cloud, and cloud security. Delivered Mondays ...
Looking for ways to be more efficient with your business IT? Trying to make the business case for data investment? Read this Forrester report to learn how to develop a business go-to team that informs your data strategy and frame that strategy as a business success story. This independent report provides helpful insights to improve ...
Download this white paper for a look at why fast-growing organisations have upgraded from QuickBooks to accelerate growth Subscribe to the Cloud Insider Newsletter This is your go-to resource for the latest news and tips on the following topics and more, XaaS, AWS, Microsoft Azure, DevOps, virtualization, the hybrid cloud, and cloud security. Delivered Mondays ...