Digital transformation is a top priority for business leaders who use tech to provide more value to customers, workers, and stakeholders. It involves reshaping businesses processes, corporate culture, and IT operations.
Retail, together with education, was the sector most hit by ransomware in 2020. Cybercriminals were quick to exploit opportunities presented by the pandemic, which in the retail sector was primarily the rapid growth in online shopping. Some retail organizations started trading online for the first time, while others saw a huge increase in their web ...
Cost Savings And Business Benefits Enabled By Nutanix Era Databases are critical to company success as enterprise applications rely on databases to process data, perform, and scale. Nutanix Era simplifies database management, enabling a new level of efficiency, standardization, cost savings, and improved employee experience. A composite organization that invests in Era would experience an ...
As your business expands and adapts to deliver better business outcomes, IT needs a more agile approach to evaluating and acquiring an infrastructure, to help stay on top of new workloads and operating models. Dell EMC PowerEdge servers are the smart choice for customers looking to build a modern IT infrastructure that overcomes their transformation ...
Dell Technologies as-a-Service has created a portfolio of offerings that simplify digital transformation by increasing IT agility and control, along with the top reasons to choose Dell Technologies APEX, including: Simplified experience via self-service capabilities Reduce risk and help satisfy various compliance requirements Payment options that help contain costs Subscribe to the Innovation Insider Newsletter ...
No matter what data you’ve gathered about your customers’ preferences and behaviors, they only tell you about past history, not how they will react to new products, interfaces, user flows or campaigns. Relying on past experience and intuition simply isn’t enough in today’s business climate. Experimentation platforms are a must-have, allowing faster, more focused innovation ...
Industries are evolving, and the disruptors and leaders in those industries are more mature in their customer experience and digital operations. To survive, organizations of all sizes and types need to evaluate where they stand in their Digital Agility. Since customers have minimal patience for companies with low Digital Agility, enterprises can turn to this ...
Powering Britain’s fastest-growing companies In order to better understand the impact of cloud computing on the UK economy, Amazon Web Services (AWS), a leading provider of cloud technology and tools, commissioned Public First to undertake new quantitative research on the use and benefits created by its services across the UK. Today, AWS is being used ...
Adoption of third-party support for enterprise software is now mainstream. In a report sponsored by Rimini Street, industry research firm Valoir analyzed the growing acceptance of third-party support, finding that demand is widespread – from cost-cutters to innovators to a variety of companies in-between. Valoir found that in some instances, even ERP vendors reluctantly acknowledge ...
This commissioned Total Economic Impact™ study conducted by Forrester shows companies that invest in training and certifying their technical workforce save time and reduce error frequency during API and integration projects. Digital transformation takes place quicker when using MuleSoft developers due to increased productivity and employee satisfaction. Read this study to learn why: Trained and ...
High-performance computing (HPC) is the convergence of clusters of computational nodes, high volumes of storage, and bandwidth that results in the fastest possible computing for complex problem-solving. Dell EMC Ready Solutions for HPC enables organizations to accelerate their science, engineering, analytics, and AI initiatives with a diverse portfolio of products and services curated for individual ...
IDC’s survey found that 91% of respondents considered modernized infrastructure and/or an accompanying technology refresh to be extremely important to the success of DX. Computing platforms (servers) form a key underpinning of modern infrastructure supporting an organization’s digital journey. They support the stringent availability, performance, and security requirements, which can be satisfied via a modern ...
Dell EMC and Intel commissioned Forrester Consulting to conduct a market survey and a Total Economic Impact™ (TEI) study. The market survey captures the drivers, challenges, benefits, and best practices learned by firms familiar with this migration. Forrester surveyed 550 global TDMs and ERP application owners at enterprises that have either implemented or are in ...
In December 2018, Dell EMC commissioned Forrester Consulting to evaluate the business value of refreshing servers and infrastructure in enterprise IT departments. Forrester conducted an online survey with 508 IT infrastructure technology decision makers at companies with 100 or more employees in seven countries to explore this topic. We found that although companies are adding ...
Iress eliminated 500 emails per day by managing critical issues in Slack. Leveraging Slack as part of a broader support strategy has helped Iress cut the average response time for complex customer issues from eight days to two and led to a 64% decrease in the customer support ticket backlog. See how. Subscribe to the ...
Xero’s customer experience (CX) team previously relied on emails to share guidance and documentation. When CX started using Slack, the team reorganized. The team now have 30 to 40 Slack channels —virtual spaces where teams can share messages, files and tools, and the customer support flow is smooth and streamlined. See how they did it. ...