Enterprise Software

Software is the lifeblood of your organization, driving workflow, ERP, CRM, innovation, and efficiency. Find the latest guidance and insight from leading enterprise software experts here.

  • Your guide to omnichannel support

    White Papers // Jul 2018 // provided by Zendesk

    Your door is always open, regardless of your business or support hours. Today’s customers ask questions at any time of the day or night and will wait for you to respond (but not for long). This poses a challenge to most businesses: How can you anticipate which channels a...

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  • 6 Tips for building a thriving help center

    White Papers // Jul 2018 // provided by Zendesk

    Customers are more technically savvy than ever and have come to prefer the DIY approach to solving their issues and answering their own questions. Years of research by ICMI has confirmed that customers prefer to resolve issues themselves and within their channels of choice. Furthermore, customers only seek direct interactions...

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  • Cisco Start: Bigger things start here in Vietnam

    Resource Center // Jul 2018 // provided by Cisco 

    As an SMB owner in Vietnam, you need to constantly determine how to make the most of your limited resources by deriving the greatest value from every IT investment you make. Discover Cisco Start’s competitively priced suite of security, collaboration, enterprise networking, data center products and solutions that is specially...

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  • Veeam: Availability for Today’s Multi-cloud Enterprise

    White Papers // Jun 2018 // provided by Veeam

    As companies increase their adoption of multiple cloud services, including public, private, and hybrid clouds, the need for them to both manage and leverage these multi-cloud environments becomes critical. Veeam ensures availability in these environments by providing data protection to, from, and within multi-cloud environments. ESG research shows extensive...

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  • The Case for Office 365 Backup

    White Papers // Jun 2018 // provided by Veeam

    Microsoft takes care of quite a bit, and provides a great service for their customers. However, Microsoft's primary focus is on managing your Office 365 infrastructure and maintaining uptime to your users. They are empowering YOU with the responsibility of your data. The misconception that Microsoft fully backs up...

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  • Whitepaper: The Case for Office 365 Backup

    White Papers // Jun 2018 // provided by Veeam

    Microsoft takes care of quite a bit, and provides a great service for their customers. However, Microsoft's primary focus is on managing your Office 365 infrastructure and maintaining uptime to your users. They are empowering YOU with the responsibility of your data. The misconception that Microsoft fully backs up...

    Download Now
  • Availability for Today’s Multi-cloud Enterprise

    White Papers // Jun 2018 // provided by Veeam

    As companies increase their adoption of multiple cloud services, including public, private, and hybrid clouds, the need for them to both manage and leverage these multi-cloud environments becomes critical. Veeam ensures availability in these environments by providing data protection to, from, and within multi-cloud environments. ESG research shows extensive...

    Download Now
  • The Case for Office 365 Backup: Uncovering critical reasons why organizations need to backup Office 365 data

    White Papers // Jun 2018 // provided by Veeam

    Microsoft takes care of quite a bit, and provides a great service for their customers. However, Microsoft's primary focus is on managing your Office 365 infrastructure and maintaining uptime to your users. They are empowering YOU with the responsibility of your data. The misconception that Microsoft fully backs up...

    Download Now
  • The Case for Office 365 Backup: Whitepaper

    White Papers // Jun 2018 // provided by Veeam

    Microsoft takes care of quite a bit, and provides a great service for their customers. However, Microsoft's primary focus is on managing your Office 365 infrastructure and maintaining uptime to your users. They are empowering YOU with the responsibility of your data. The misconception that Microsoft fully backs up...

    Download Now
  • Empowering Every. One. Your secure connected enterprise

    White Papers // Jun 2018 // provided by Dimension Data

    Leading-edge technology is already driving wider digital change across the entire world of business, defined by re-shaping the economy as it does so. Let’s consider IoT as a starting point. Once, this was a trendy discussion topic for aspiring futurologists. Now, it represents a very real influencer...

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