Enterprise Software

Software is the lifeblood of your organization, driving workflow, ERP, CRM, innovation, and efficiency. Find the latest guidance and insight from leading enterprise software experts here.

  • How to Give Tech-Savvy Marketers the Tools They Need

    White Papers // Sep 2017 // provided by Microsoft

    Whether they’re developing a new campaign, running a trade show, or working on product messaging, their productivity is heavily dependent on how easily they can work with each other. A right collaboration tool can help teams to share ideas instantly across geographies and generations while staying in sync with each ...

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  • Five Unique Cloud Capabilities That Grow Your Business

    White Papers // Sep 2017 // provided by Microsoft

    If you’re considering moving to the cloud, but are worried about security, migration, reliability and choosing the right solution, then check out this eBook. It will help answer some unknowns about Office 365 and demonstrate how an integrated suite of communication and productivity tools can help grow your business. ...

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  • Unblock Workplace Collaboration

    White Papers // Sep 2017 // provided by Microsoft

    A lot can slow down your team. From version control and inefficiencies, to separate workflows and inconsistent apps, working together isn't always easy – but it can be. Solving these problems will enable a productive workforce and business efficiency. Download the eBook for complete details.

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  • The Ultimate Guide to Chat-Based Tools

    White Papers // Sep 2017 // provided by Microsoft

    Employees have been using chat tools such as text messages and social media with ease for years. Transitioning to similar forms of communication at work is a natural next step for the mobile-first, instant communication-driven workforce. Your chat tools need to be flexible enough to meet all of your ...

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  • The Total Cost of Ownership of Cloud and Premise-Based Contact Center Platforms

    White Papers // Sep 2017 // provided by Genesys

    In 2016, it is fair to say that the buying community has expressed a willingness to put their critical contact center infrastructure (often along with their customer data) in someone else’s hands. Ovum estimates that 17% of all North American contact center seats ...

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  • Contact Center Interaction Management for Large Contact Centers

    White Papers // Sep 2017 // provided by Genesys

    In both Forrester Wave™ reports for midsize and large contact centers, Genesys was named a leader with highest scores in the current offering category as well as for omnichannel capabilities and reporting and analytics criteria. The inaugural Forrester Wave™ reports evaluate midsize and large contact ...

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  • NSS Labs Advanced Endpoint Protection Test Report

    White Papers // Sep 2017 // provided by McAfee, Inc.

    NSS Labs performed rigorous testing of McAfee Endpoint Security v10.5 across a multitude of attack threat vectors targeting a very dynamic enterprise class endpoint attack surface. Download a complimentary copy of this NSS Labs individual test report that provides detailed information not available elsewhere. Results Include:

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  • Grow with Cloud

    White Papers // Sep 2017 // provided by Huawei

    From credit card to phone payments, from eCommerce to the Internet of Things, digital transformation is the path to an intelligent world. Join Huawei Connect 2017 live webinar and uncover the latest technology trends.

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  • eBook: 7 Steps for Delivering Next-Generation Digital Customer Service

    Ebooks // Sep 2017 // provided by Genesys

    Modern contact centers support a variety of digital channels—email, chat, co-browsing, social, video—over multiple digital touchpoints (web or mobile devices). What they lack is the ability to link interactions in a step-by-step journey to provide a personal, contextual experience for each customer. Download this ...

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  • 5 Reasons Usage-Based Billing is a Smart Choice

    White Papers // Aug 2017 // provided by GoTransverse

    Download the full infographic to explore what enterprise customers are saying about the adoption of pay-as-you-go pricing models. It is increasingly important for enterprise companies to easily rollout new features, mesh subscription and pay-as-you-go models, and quickly adapt to market trends and competitor offerings. The infographic seeks to answer ...

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