How can I help my organisation create better customer experiences? The answer seems straightforward – spend less on infrastructure maintenance and more on innovative customer engagement via cloud, analytics and mobile applications. But what does that actually involve? Is undergoing such a massive shift worth it? And how can you control costs, complexities and risk ...

Mobility has forever transformed the way we work, communicate and socialize. Originating as a consumer-centric phenomena, mobility bene- fits have compelled organizations to rapidly adopt it as a way to boost employee productivity and customer engagement. This paper discusses the unique risks associated with mobile devices and the capabilities enterprises should consider when building their ...

A Cisco Wi-Fi network gives racing community highly secure communications and consistent web access anywhere. Download this case study to learn how Cisco solved all the challenges facing MST: • Provide a robust, resilient Wi-Fi network for rapid race setup all over the world • Protect data security and separation among race organizers, race teams, ...

As of 2015 remote support solutions are typically well regarded by users, consistently delivering one of the highest average satisfaction scores in TSIA’s annual Global Technology Survey. Service executives should acquaint themselves with the new features and capabilities being introduced by leading remote support platforms and find ways to leverage the capabilities beyond technical support. ...

The results of TSIA’s Support Services Benchmark Survey continue to reveal the hard truths about delivering technical support in 2015. The next year will be a challenging year for support services, but Pacesetter companies will embrace and overcome these challenges, often by investment in analytics, proactive support programs, customer engagement strategies, and knowledge management—all areas ...

Localization is one of key issues in MANET. It provides information about coverage, deployment, routing, location service, target tracking and rescue. If high mobility among the mobile nodes occurs, path failure breaks. Hence the location information cannot be predicted. Here, the authors have proposed an Effective Localization based Optimized Energy Routing (ELOER) based on cluster ...

This Tech Roundup expands on how cloud printing enables business users to manage their print operation from any device, at any time, wherever they are. It analyses how cloud gives unparalleled flexibility in terms of accessing a printer fleet, greatly enhancing professionals’ ability to work on the move.

In 2014 only 58% of sales people met or exceeded quota. But in that face of lacluster performance 95% of companies raised targets for 2015. CSO insights recently did a sales performance optimisation study of over 1000 companies and found the 5 best practices to emerge from data to help enable sales teams exceed targets. ...

As network size continues to grow exponentially, there has been a proportionate increase in the number of nodes in the corresponding network. With the advent of Internet of Things (IOTs), it is assumed that many more devices will be connected to the existing network infrastructure. As a result, monitoring is expected to get more complex ...

Devices themselves are the network in ad hoc networks allowing seamless communication, at low cost, in a self-organized fashion and also easy deployment. Freedom and self-organizing capabilities make Mobile Ad hoc NETworks (MANETs) completely different from other networking solution. MANETs highly dynamic nature leads to changes and network topologies unpredictability, adding difficulty and complexity to ...

Bluetooth and Wi-Fi are in Smartphone to access the internet where Wi-Fi access point is available. Energy consumption reduction is one of the benefits of the communication platform. Wireless Local Area Network is (WLAN) (IEEE 802.11). One of the communication standard but WLAN is require high power consumption. It requires high cost paper shows how ...

In two-tiered Wireless Sensor Networks (WSNs) relay node placement is one of the key factors impacting the network energy consumption and the system overhead. In this paper, a novel connectivity-aware approximation algorithm for relay node placement in WSNs is proposed to offer a major step forward in saving system overhead. Specifically, a unique Local Search ...

The raise of mobility has make more needs for wireless connectivity and bandwidth. As years passes wireless networks were rapidly improved, introducing new applications and services, as well as important challenges for mobility support. This research field is new with many researchers and scientists making their proposals to optimize the provision of multiple services to ...

Today’s cellular telecommunications markets require continuous monitoring and intervention by regulators in order to balance the interests of various stakeholders. In order to reduce the extent of regulatory involvements in the day-to-day business of cellular operators, the present paper proposes a “Self-regulating” spectrum market regime named “Society spectrum”. This regime provides a market-inherent and automatic ...

Due to the current trend towards smaller cells, an increasing number of users of cellular networks reside at the edge between two cells; these users typically receive poor service as a result of the relatively weak signal and strong interference. Coordinated Multi-Point (CoMP) with Joint Transmission (JT) is a cellular networking technique allowing multiple Base ...