As growing small businesses strive to stay relevant and competitive in this fast-changing world, the digital imperative is stronger than ever and online models have become a must-have. Agility and innovation are necessary for long-term growth. This toolkit from Salesforce offers the guidance small businesses need to map their growth strategies. There are three things ...

In this fourth edition report, Salesforce Research surveyed global customer service professionals to determine: How customer service standards continue to change in the midst of crisis. Which strategies, tactics, and technologies service organisations are turning to in the new normal. How service organisations are navigating abrupt changes in their work environment. The impact of field ...

The Key Small and Medium Business trends that will bring your company success in 2022 What drives business resilience and growth during a crisis? Are you using the right technology to reshape your business and meet customer expectations now and in the future? In the latest 5th edition of the acclaimed Salesforce Small and Medium ...

Move your organisation forward and optimise purchasing to save in 2021. It’s no surprise that buying for business looks different in 2021 than it has in years past. The strategic plan leaders may have dusted off each year and simply refreshed is insufficient. Small- and medium-sized businesses now face balancing ongoing business operations with long-term ...

Move your organisation forward and optimise purchasing to save in 2021. It’s no surprise that buying for business looks different in 2021 than it has in years past. The strategic plan leaders may have dusted off each year and simply refreshed is insufficient. Small- and medium-sized businesses now face balancing ongoing business operations with long-term ...

Move your organisation forward and optimise purchasing to save in 2021. It’s no surprise that buying for business looks different in 2021 than it has in years past. The strategic plan leaders may have dusted off each year and simply refreshed is insufficient. Small- and medium-sized businesses now face balancing ongoing business operations with long-term ...

Move your organisation forward and optimise purchasing to save in 2021. It’s no surprise that buying for business looks different in 2021 than it has in years past. The strategic plan leaders may have dusted off each year and simply refreshed is insufficient. Small- and medium-sized businesses now face balancing ongoing business operations with long-term ...

Move your organisation forward and optimise purchasing to save in 2021. It’s no surprise that buying for business looks different in 2021 than it has in years past. The strategic plan leaders may have dusted off each year and simply refreshed is insufficient. Small- and medium-sized businesses now face balancing ongoing business operations with long-term ...

In this Tech Roundup, which is sponsored by Dell Technologies, you’ll find analysis and guidance from the experts at TechRepublic and ZDNet. Each article has been selected for its insight and actionable tips, ranging from user education to layered security measures to robust backup and recovery. The information here is worthwhile for small-business readers and ...

In this white paper, we’ll provide actionable tips and guidance to help small business professionals identify their needs and select the right Dell server to meet them. We address use cases such as file storage, communication and collaboration, web service, business productivity, and multimedia creation, mapping each to the components that may be included in ...

Each small business is a potential target for internet-based threats, attacks, and malicious actors. You may think that, because of your size, your business can fly under the radar, but small businesses can be an even bigger target, as cybercriminals often see them as low-hanging fruit with a lower level of protection. Today’s small businesses ...

Each small business is a potential target for internet-based threats, attacks, and malicious actors. You may think that, because of your size, your business can fly under the radar, but small businesses can be an even bigger target, as cybercriminals often see them as low-hanging fruit with a lower level of protection. Today’s small businesses ...

In 2020, Dell Technologies and Intel commissioned IDG to conduct an online research study to understand the state of medium businesses in Europe and South Africa. In total, 1,540 respondents participated in this survey across 13 countries. Respondents were all IT Management, in companies of 100 – 499 employees in all industries. IDG Connect has ...

Medium-sized businesses are central to our economies, but this varied market is hard to analyse. So, for a research-based White Paper, Dell Technologies and Intel asked IDG Connect to query businesses with between 100 and 499 staff to understand the IT-related business visions and concerns of this group across Europe and South Africa. We also ...