As customer experience ratings flatline globally, and the war for talent heats up, no company can afford neglecting employee experience anymore. Studies have repeatedly shown that when employees are happy, customer satisfaction and business performance go up. A 2016 Yale study showed that employee engagement had a positive and statistically significant effect on the Net ...

HFS Research Webinar featuring IBM and Blue Cross Blue Shield of NJ: Why procurement needs a strategic makover, the current adoption of emerging technologies by procurement, and the challenges faced by procurement executives Subscribe to the Project Management Insider Newsletter Subscribe to Project Management Insider for best practices, reviews and resources. From project scheduling software ...

IBM commissioned Forrester Consulting to examine the potential return on investment (ROI) enterprises may realize by implementing the IBM Automation Platform for Digital Business. The purpose of this Total Economic Impact (TEI) study is to provide readers with a framework to evaluate the potential financial impact of this platform solution on their organizations. Forrester’s interview ...

According to a 2019 IDC survey, “more than 33% of organizations still use manual forms and fax for their business transactions.” Converting paper-based documents into EDI is time-consuming, expensive and error-prone. Imagine, your organization can save up to $45 per manual transaction by automating processes. Check out this infographic to discover why businesses are finding a smarter way ...

According to IDC, 33% of organizations still use manual forms and fax for their business transactions.  IBM Sterling Document Conversion Services helps to automate your manual documents by converting them to EDI without any disruption to your trading partners—saving significant time and eliminating costly errors.  This on-demand webinar provides a summary of Sterling Document Conversion ...

Privileged Access is EVERYWHERE! Local and Domain Admin accounts, Service Accounts, Application Credentials, SSH Keys – Privileged Access is the gateway to your most valuable assets and is at the core of nearly all security breaches. Trusted by more than 50% of the Fortune 100 to protect their enterprises, CyberArk has proven that Privileged Access ...

Enabling a more productive and collaborative workforce today requires companies to shift to a smarter strategy with best-of-breed cloud solutions. That’s where Box and Microsoft Office 365 come in. With Box and Office 365, users get one central location to securely collaborate on both Microsoft and non-Microsoft files. While Office 365 offers basic file storage ...

The way we work today makes collaboration an absolute necessity. Distributed teams, virtual workforces, around-the-clock and around-the-world commerce, pervasive mobility, rapidly changing regulatory requirements — these are just some of the factors driving dramatic changes in the way work gets done. Given today’s rapidly shifting competitive landscape and increasingly high user expectations, organizations must figure ...

Innovators and influencers are coming together to build transparent, real-time, trusted networks. Discover how The Home Depot is using IBM Blockchain to increase supply chain visibility, share trusted information of goods, and accelerate dispute resolution. Subscribe to the Daily Tech Insider Newsletter Stay up to date on the latest in technology with Daily Tech Insider. ...

A Forrester case study The growing demand for omnichannel fulfillment is forcing businesses to deliver customer promises. A modern omnichannel order management system that can manage inventory and orders across channels is a key investment for many organizations. IBM commissioned Forrester Consulting to conduct a Total Economic Impact TM (TEI) study to help organizations better ...

Operators must find ways to drive down costs wherever possible, and a progressive way to do that is through the commoditisation and democratisation of wireless network infrastructure. For a long time the telecoms industry has been dominated by proprietary business and operating models, but with pressure on to find innovative ways forward, operators must find ...

SAP follows this trend with the introduction of HANA, an in-memory data platform and its s/4HANA business suite built on HANA technology. This paper reviews some of the critical considerations for choosing the infrastructure supporting SAP HANA, while focusing on storage as a key component. NetApp’s storage solutions are highlighted to offer real-world examples of ...

IT security teams have to protect their organizations from cyber attackers while also addressing internal and regulatory compliance requirements, such as ISO 27001, PCI DSS or GDPR. This is no small task. If you’re relying on a basic log manager or rudimentary spreadsheets to store and search through logs, chances are, you’re missing critical incidents. ...

A new era of business reinvention is dawning. Most organizations are only just beginning to prepare for the dramatic changes of the next decade. They are struggling to define their strategic differentiators, experimenting with multiple technology proofs of concept to evaluate process impact, shifting their applications and infrastructure from legacy to new, and dealing with ...

When you get tricked by a phishing mail and open a document attachment that has a malicious macro or a link to a malicious site, or you download an infected application, there’s a file that antivirus software can scan as it’s saved to or opened from disk, and there’s a trail of file activity that ...