If your business is weak on billing, you may be spending too much time and money chasing payments. In this eBook we uncover five common mistakes and fixes to streamline your billing process. Subscribe to the Daily Tech Insider Newsletter Stay up to date on the latest in technology with Daily Tech Insider. We bring ...

The business world is moving rapidly to online transactions as businesses of all sizes transform from inefficient, costly paper-based processes to digital contracts, agreements and approvals via electronic signatures. In this eBook you will learn how you can take advantage of the time and cost savings that are possible with eSignatures. Download this eBook to ...

The HR world is changing quickly – global candidates are tech-savvy and are relying on mobile-enabled interactions. Now more than ever, HR teams are looking to improve the onboarding experience, increase employee satisfaction and focus HR staff away from mundane tasks. This digital best practice guide outlines seven ways HR teams can make meaningful progress ...

What Does it Take to go “digital” in Sales? Sales professionals are most effective when they’re equipped with the best tools. A mobile-enabled electronic workflow is becoming essential to optimise efficiency and provide teams with true flexibility. This best practices paper outlines eight important ways that sales teams can make meaningful progress in their digital ...

This study revisits the question of TCO for two different deployment modes over a five-year span, using new pricing data that reflects the significant downward pressure on cloud technologies since 2013. We describe nine possible scenarios for technology deployment and contact center size and compare the cumulative costs over a five-year period. Subscribe to the ...

Electronic signatures open up a world of opportunities to cut cost and accelerate the speed of business. Here are 10 ways you can use electronic signatures in your business. Subscribe to the Innovation Insider Newsletter Catch up on the latest tech innovations that are changing the world, including IoT, 5G, the latest about phones, security, ...

Data is the most valuable asset you control. Losing intellectual property, a customer’s personally identifiable information (PII), financial information, and confidential memos can cause substantial damage. And it’s not just malicious attacks you must worry about—it’s also crucial to prevent data from escaping during everyday operations. Learn the critical ways to protect your data at ...

This Infographic examines how Shadow IT leaves you vulnerable and suggests how to Gain visibility, data control, and threat protection for your cloud apps. Subscribe to the Cloud Insider Newsletter This is your go-to resource for the latest news and tips on the following topics and more, XaaS, AWS, Microsoft Azure, DevOps, virtualization, the hybrid ...

Google Cloud’s Mumbai cloud region provides faster data transfers and reduced latency to the India region. From chip to chiller, Google invests heavily in global scale technical infrastructure that is secure by design and provides multi layer security through the entire information processing lifecycle. Download the whitepaper for a look under the hood of Google’s ...

From unparalleled infrastructure to customer value and product innovation, Google Cloud Next ’17 showcased insights and solutions from across the industry. Whether you’re an enterprise or a startup, Google Cloud is here to help you build what’s next. Subscribe to the Cloud Insider Newsletter This is your go-to resource for the latest news and tips ...

While millennials are demanding simpler and more intuitive ways to connect, they are also rapidly filling the agent role, bringing with them that same need for: • Ease • Speed • Consistency As this new breed of agent supports the newest generation of customers, they expect all of the necessary tools to satisfy even the ...

Whether your organisation is just starting to think about moving to a cloud contact centre or considering upgrading to a more robust offering, this white paper describes factors to consider when moving to the cloud, including: 1. How to build a business justification to convince your organisation to make the switch. 2. Tips on what ...

This eBook offers ten key considerations for selecting a partner and moving to a cloud-based contact centre. Evaluating these criteria and answering critical questions at the outset enables you to select the solution provider that is the best match with your organisation’s business goals and requirements. With the knowledge gained, you’ll migrate your contact centre ...

This report from Frost and Sullivan examines how SMBs should look to the cloud for simplicity and success and leverage data analytics to better understand exactly what their customers are looking for. Subscribe to the Cloud Insider Newsletter This is your go-to resource for the latest news and tips on the following topics and more, ...

Enterprises need to manage security across a growing number of end-points that span evolving infrastructure, PaaS/SaaS solutions, a mobile workforce, and rapid adoption of IoT, learn more in this video. Subscribe to the Cybersecurity Insider Newsletter Strengthen your organization's IT security defenses by keeping abreast of the latest cybersecurity news, solutions, and best practices. Delivered ...