Changing the Perception of IT – What Your Customers Wont Tell You

To reach the customers of IT services, you have to abandon long-entrenched models of IT thinking & replace them with a customer-focused model that focuses on value, experience & context. Join the webinar to understand the issues internal customers face with IT, & see how IT can evolve from being the department of no to the department of now.

Provided by: ServiceNow Topic: Data Management Date Added: Nov 2013 Format: Webcast

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