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Cloud Webinar: Creating Outstanding Customer Experiences

How do you ensure great customer service? Adaptable demand management? Quickest delivery times? Best customer experience? Sign up for our upcoming webinar now to find out how Made.com, Gondola Group (owners of Pizza Express, Zizzi, Ask), and fancy dress manufacturer and retailer, Smiffy’s tackle these questions with the support of the Cloud.

Discussion Topics:

  • IT as an enabler for delivering great customer experiences
  • Demand management: tackling seasonality
  • How to ensure quickest delivery (omni-channel view)
  • E-commerce platforms & regulations


  • Moderator: Kevin Linsell – Head of Service Development, Adapt


  • Jonathan Howell – CTO, Made.com
  • Najeeb Ahmad – Group Infrastructure Manager, Gondola Group
  • Darryl Wadhams – IT Manager – RH Smith & Sons (Smiffy’s)

Resource Details

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