On-Demand Webcast: Language of Support Pages Webinar

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Provided by: Citrix Online
Topic: Networking
Format: Webcast
You try to be modern. You try to build cool products. You try to use the latest tech. So why are you OK using outdated and irrelevant language when speaking to customers?

Language is the easiest thing to change in customer support, and it’s quite possibly the most important thing you can do for your customers. Best of all, it’s free.

Join Sarah Hatter, founder of CoSupport, as she explores the amazing benefits of using language that’s more friendly, open and — above all — human.

Download this webinar to learn things like:
  • Language tips for modernizing customer support
  • What to say and what to keep to yourself
  • How language can radically improve customer satisfaction
  • What your customers really want from you (hint: not “professionalism”)
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