Live Event: Who’s Holding You Hostage? Tips from a Former FBI Negotiation Trainer on How to Get Through to Anyone

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Provided by: Citrix Online
Topic: Project Management
Format: Webcast
Join us for this LIVE event! Wednesday, May 21st 11:00 AM PDT / 2:00 PM EDT

The first make-or-break step in persuading anyone to do anything is getting them to hear you out. But one of the most effective ways to make that happen is to start listening to them. Whether the person is a harried colleague, a stressed-out client or an insecure spouse, things will go from bad to worse if you can't break through emotional barricades.

Join Dr. Mark Goulston, a clinical psychiatrist who honed his skills as an FBI hostage negotiation trainer, as he explores how to increase your ability to get through to absolutely anyone.

Attend this live webinar to learn:
  • Persuasive techniques for bosses, co-workers and customers
  • How to calmly communicate with others in difficult situations
  • How to get people to buy into your ideas
  • And more…
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