Transforming Customer Experience with AI-driven insight

Companies are trying to meet increasing customer demands to engage them on their own terms – from anywhere, through any device.

But great customer experience isn’t just about having multiple channels for them to engage with.

Join Caroline Foo, Director, Customer & Partner Experience in Microsoft Asia Pacific, and Paul Mulvenna, Head of Asia Pacific for Solgari as they discuss the changing trends in customer experience and why they are important for businesses.

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Artificial Intelligence