Provided by: CareerBuilder.co.uk
Date Added: Sep 2007
With the increase in call centres and other-telephone based businesses, more and more companies are using telephone interviews to check the telephone manner and skills of potential staff. In fact, recent research by the Chartered Institute of Personnel and Development found this method is used by 30 percent of organisations and 45 percent of private sector services. Telephone interviewing is not usually a substitute for a good old face-to-face interview, however. They're a quick and easy way to identify and discount unsuitable applicants. In-depth interviews for senior and managerial positions are ideal when short-listing candidates for a face-to-face interview. This paper gives 10 tips to help you be at your best when interviewed over the phone.