In the managed services market, monitoring capabilities can play an integral role in the type, quality, and revenue potential of services provided. Further, they can play a determining role in how successfully a service provider business can scale. This whitepaper offers a comparison of CA Unified Infrastructure Management (CA UIM, formerly CA Nimsoft Monitor) with the other monitoring platforms employed by service providers today, outlining the key characteristics that have made CA UIM the tool of choice for service providers that are looking to scale their businesses.