Consumers today demand experiences that are digital, on-demand, seamlessly omni-channel and personalized. Butt the path to getting there isn’t always straight forward.
We’ve laid out the 3 organizational structures for experience-led transformation that provide enterprises with a tangible path forward to deliver improved customer experiences.
In this whitepaper, learn about:
- 3 common organizational structures to consider for experience-focused enterprises
- The organizational setup, strategic focus, and competencies of each org setup
- How to strike a balance between velocity, innovation and scale