5 Questions About ITSM and Cloud Computing

Provided by: CA Technologies
Topic: Cloud
Format: PDF
Cloud computing fits the typical modus operandi of emerging technologies in it is not new at all, but has progressed and matured into a viable, accessible, and cost-effective IT resource. Cloud computing has been used by most organizations for a long time, especially those organizations that use the open internet - it can be argued that the internet itself is a version of cloud computing. Once an organization adopts cloud computing it quickly becomes apparent that the traditional approach to IT service management needs to be reviewed.

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