Lexmark International, Inc.
There’s a lot for executives to like about managed print services (MPS). Done right, it can reduce costs throughout the print environment and support optimized business processes. Unfortunately, there aren’t any guarantees that every enterprise will fully reap the rewards of this important strategy. A number of factors ultimately contribute to success, but one of the most important comes at the very start of an MPS engagement — the upfront assessment of an enterprise’s business requirements and current print resources. Five essential steps can help enterprise managers tailor an MPS solution to their needs, define key performance indicators to keep the strategy on track, and create a framework for continuous improvement that guarantees MPS will remain a valuable resource for years to come. Read more...