5 Ways to improve customer experience

In this report for Sale and Marketing specialists we examine how to:
1. Understand how customer experience extends beyond the initial sale
2. Make it easy to engage with your company and work to anticipate needs
3. Create strong, personalized relationships
4. Prepare for “micro-moments” through a robust omni-channel strategy
5. Build integrated systems that scale customer experiences as you grow

Provided by: Oracle Topic: Innovation Date Added: Nov 2017 Format: PDF

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