5 Ways to improve customer experience

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Provided by: Oracle
Topic: Innovation
Format: PDF
In this report for Sale and Marketing specialists we examine how to:
1. Understand how customer experience extends beyond the initial sale
2. Make it easy to engage with your company and work to anticipate needs
3. Create strong, personalized relationships
4. Prepare for “micro-moments” through a robust omni-channel strategy
5. Build integrated systems that scale customer experiences as you grow
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