Queens Presbyterian Church
A business process contains a set of interdependent activities that describe operations provided by an organization. E-commerce applications are designed to automate business processes. A business process specification (i.e., a workflow) is defined by a business analyst from the viewpoint of the end-users. The process encapsulates the knowledge related to the natural work rhythms that a business user would follow when using an e-commerce application. In this paper, the authors analyze the information embedded in business process specifications, and infer the functional and usability requirements.