A Case Study in Knowledge Management Education – Historical Challenges and Future Opportunities

In 2001 Kent State University established a graduate level program that granted a Master of Science degree in information architecture and knowledge management. The knowledge management concentration was a cornerstone of that degree program. The knowledge management concentration has sustained and thrived over the past ten years, though the path has not always been easy or clear. This paper describes the challenges encountered and the solutions developed over the past ten years. The paper discusses nineteen challenges and their solutions, in hopes that other institutions may benefit from Kent State University’s lessons learned and successes.

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Kent State University
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