A Comprehensive Study on ERP Failures Stressing on Reluctance to Change as a Cause of Failure

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Provided by: Thaddeus O. Cooper
Topic: Social Enterprise
Format: PDF
Efforts to automate and improve business processes have been undertaken for over half a century. Enterprise Resource Planning (ERP) in the massive, promising software built to provide immense efficiency increase and automate business processes, more often than not, ends in failure. The subjective nature of a failure is discussed before an enumeration on common reasons for ERP failure. The paper stresses on reluctance to change both behavior and business processes as a cause of failure. Certain intuitive suggestion to assuage failure rates is lack of knowledge or awareness.
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