International Journal of Computer Science Issues
Quality is the process of ensuring that software developed satisfies customer requirements. Among the many software quality attributes like functionality, usability, capability, maintainability, etc., reliability is a major factor to assure quality of the software. Reliability ensures that software is failure free. In this paper, the authors propose to ensure quality through a behavioral model that evaluates business requirements and gives priority for quality attributes. The model consists of behavioral and human perspectives in assessment. It is used for assessment of software developed.