A Critical Review of Luftman's Instrument for Business-IT Alignment
Business and Information Technology alignment remains one of the most important issues among IT managers. To assess it, many proposals have been put forward over the years. As one of the most cited in Google Scholar, the Luftman's survey instrument emerges as a promising one to assess business-IT alignment. This paper presents a critical review of the Luftman's proposal for assessing business-IT alignment by comparing it with six other relevant proposals in the literature. Each one of the selected proposals was studied in terms of the coverage of the dimensions of the Luftman's instrument: communications, competency/value measurements, governance, partnership, technology scope and skills.