A FinCo Case Study - Using CA Business Service Insight to Manage Outsourcing Suppliers

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Provided by: CA Technologies
Topic: Big Data
Format: PDF
FinCo, a large, US based financial services company, was spending a significant amount of time arguing with suppliers regarding monthly and quarterly performance and correcting supplier performance issues only when the reporting period had ended. In addition, the company typically failed to identify suppliers that were underperforming and, by extension, failed to collect penalties owed to FinCo. The company was looking to reduce the amount of service \"Over-provisioning\" due to the lack of visibility of the \"Real\" demand and to identify underperforming vendors and replace them as needed.
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