University of New Orleans Fund
One of the main advantages of the cloud computing paradigm is that it simplifies the time-consuming processes of hardware provisioning, hardware purchasing and software deployment. Currently, the authors are witnessing a proliferation in the number of cloud-hosted applications with a tremendous increase in the scale of the data generated as well as being consumed by such applications. Cloud-hosted database systems powering these applications form a critical component in the software stack of these applications. Service Level Agreements (SLA) represent the contract which captures the agreed upon guarantees between a service provider and its customers.