Islamic Azad University
Information Technology (IT) is playing vital role in today's business success. It has been proved that IT services directly effect on business processes performance and organization success. A main factor, which is directly related to IT performance, is Effectiveness of IT services and their support of business processes. In every organization measuring IT effectiveness in business processes is an important problem, which many business managers are concerned about it. Considering IT services effect on business processes can do well IT effectiveness measurement.