A Goal-Based Approach for Business Process Learning

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Provided by: University of Hagen
Topic: Big Data
Format: PDF
The authors establish a business process learning model as part of a process lifecycle management approach. They define business process learning as the mechanism which provides the ability to perform a specific process better with time, based upon the experience acquired while executing the process, which is reflected through the accomplishment of better soft-goals. The Learning Business Process Model (LPM) relates the process outcomes, the process context and the process soft-goal measurement in order to establish proposals for paths that would improve the soft-goal outcomes.
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