International Journal of Computer Science Issues
Robust Trust Reputation Systems (TRS) provide a most trustful reputation score for a specific product or service so as to support relying parties taking the right decision while interacting with an e-commerce application. Thus, TRS must rely on an appropriate architecture and suitable algorithms that are able to improve the selection, storage, generation and classification of textual feedbacks. In this paper, the authors propose a new architecture for TRS in e-commerce applications. In fact, they propose an intelligent layer which displays to each feedback provider, who has already given their recommendation on a product, a collection of prefabricated feedbacks related to the same product.