A Paradigmatic Shift in IT Offshoring Industry: From Cost-Centric to Caring-Centric

Provided by: R Systems International
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The global IT (Information Technology) off-shoring industry has undergone a paradigmatic shift. Leadership, once defined by technology competence and price competitiveness is waning as off-shoring companies have begun asking for more, something that could ensure a far-reaching business value. In this paper, the authors discuss how about how the caring-centric engagement model transforms the way organizations engage with diverse stakeholder groups and how the caring culture the central theme of the IT off-shoring ecosystem. They discuss how it aids the customers to flourish and stay competitive throughout globally. The entire IT services ecosystem is a mix of equal challenges and opportunities. Innovation, growth and transformation are the three fundamental elements of the entire caring ecosystem.

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