A Recommender System to Share Knowledge in Software Organizations
Now-a-days knowledge management is a highly important issue for organizations since it helps to improve their competitive advantage. A means to encourage employees to manage knowledge is that of communities of practice in which employees can exchange knowledge and experience. However, members of these communities are often geographically distributed. This fact decreases the feeling of trust between their members and there is consequently less knowledge sharing. In order to avoid both this problem and others which occur in software organizations this paper describes a recommender system designed to support this kind of organizations.